Safe and Responsible Gaming

17bd's Commitment to Responsible Gaming

Know your limits and keep yourself safe. 17bd believes every player can enjoy gaming consciously and safely.

What is Responsible Gaming?

Responsible gaming is an approach where you enjoy gaming as a form of entertainment — not as a source of income or a way to solve problems. 17bd always wants every member to enjoy gaming within their own comfortable time and financial limits.

We believe that with the right information and tools, any player can make the right decisions for themselves. That is why the 17bd platform offers deposit limits, self-exclusion, session reminders and 24/7 support services. On this page you can learn in detail about all these protection tools and responsible gaming.

Remember: Gaming is only for those aged 21 and above. Age verification is mandatory to open an account at 17bd.
Warning: Gambling can be addictive. If you feel gaming is having a negative impact on your life, seek help now.
For those aged 21 and above only

Our Protection Tools

Deposit Limit

Set a limit on how much you deposit daily, weekly or monthly. Once a limit is set, deposits above the specified amount will not be possible. Reducing this limit takes effect immediately; increasing it requires a 24-hour waiting period.

Session Time-Out

Set session reminders to take a break at regular intervals. Using the time-out feature, you can take a temporary break from gaming for 24 hours up to 30 days, during which logging into your account will not be possible.

Self-Exclusion

If you feel it is becoming difficult to control your gaming, choose self-exclusion. This option lets you keep your account closed for 3 months, 6 months, 1 year or permanently. Opening a new account while self-exclusion is active is not possible.

Loss Limit

With the loss limit feature, your gaming will stop automatically once you have lost a set amount. This helps you enjoy entertainment within a defined limit and protects you from financial harm.

Age Verification

Age verification is mandatory for every new account at 17bd. Only individuals aged 21 or older may open an account and enjoy gaming. Keeping minors protected from gaming is our highest priority.

24/7 Support

If you have any concerns related to gaming, our Bengali-language live chat support team is always ready to help. Do not wait — contact us now to share any problem or concern.

Warning Signs of Problem Gambling

If any of the following signs apply to you, it is time to be cautious and seek help:

  • Repeatedly playing to try to win back lost money (chasing losses)
  • Hiding your gaming from family or friends
  • Feeling restless or irritable when trying to stop gaming
  • Gaming is affecting your daily tasks, studies or work life
  • Taking on debt or borrowing money from others to fund gaming
  • Making decisions driven by emotion over gaming
  • Feeling down or anxious when not gaming

Tips for Playing Responsibly

01

Set a Budget

Decide before you play how much you are willing to lose. Never play beyond that limit.

02

Set a Time Limit

Decide how long you will play before each session. Take regular breaks and maintain time for other activities.

03

Think of Gaming as Entertainment

Do not view gaming as a way to earn money. It is simply a form of entertainment.

04

Consider Your Mental State

Avoid gaming when you are stressed, anxious or feeling low. Play with a clear mind.

05

Use the Limit Tools

Use 17bd's deposit limit and time-out features — they are there for you.

Self-Exclusion: Learn More

Self-exclusion is a powerful responsible gaming tool that gives you the option to take a break from the 17bd platform for a set period of time. The process is simple and completely confidential.

Temporary Break (Time-Out)
24 hours to 30 days. Once this period passes, the account is automatically reactivated.
Long-Term Exclusion
3 months, 6 months, 1 year or permanently. Cancellation before the set period is not possible.

While self-exclusion is active, 17bd will not send you any promotional emails or offers. Logging in will not be possible while exclusion is active, and any attempt to open a new account will also be blocked.

To request self-exclusion, contact our support team via live chat or send a request by email. Our team will process your request within 24 hours.

Need Help?

Contact us now for any questions about responsible gaming or to request self-exclusion.

24/7 Live Chat — Support in Bengali

Frequently Asked Questions

To enjoy gaming at 17bd, you must be 21 years of age or older. Age verification is mandatory when registering an account. Any account found to belong to a minor will be closed immediately.

After logging into your account, go to the Account Settings section and set a deposit limit under the "Responsible Gaming" option. You can set daily, weekly or monthly limits. For any issues, get help via live chat.

Yes, your account balance will be kept safe during self-exclusion. Once the exclusion period ends, you will be able to withdraw normally. However, no deposits or gaming will be possible while the exclusion is active.

A time-out is a short-term break (24 hours to 30 days) — the account reactivates automatically when the period ends. Self-exclusion is a long-term or permanent option (3 months to permanent) — it cannot be cancelled before the set period ends. Choose self-exclusion if you find it difficult to control your gaming.

Support in Bengali is available through our 24/7 live chat. You can also contact us at [email protected]. Our trained team will listen to your concerns in confidence and help you set up self-exclusion or other protection tools.

Use a password or biometric lock on your device so that minors cannot access the 17bd account. Never share your login details with anyone else. If a minor has used an account, contact our support immediately.

Enjoy Safely and Play Responsibly

Play all games responsibly at 17bd. Whether you prefer cricket, slots or casino — stay within your limits and enjoy the fun.

Live Chat Support
24/7 Support in Bengali
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